An Enhanced Partnership is an agreement between a local authority and the bus operators in its region, to deliver a joined-up network of bus services. In the past, bus operators could operate as if their competitor operators didn’t exist. This makes catching the bus harder for those that do. By working more closely together, through …

A tickets ‘entitlement’ defines when and how it can be used. Fixed date tickets can be used many times during a valid date range i.e a school term pass. Fixed date ticket entitlement will be a date range. Flexible tickets are valid for use over a set time period e.g a day ticket which can …

A national scheme funded and run by the Department for Transport and administered by Local Authorities across England. The scheme provides all eligible elderly English residents, and eligible disabled people, with free off-peak bus travel on weekdays and all day at weekends and Bank Holidays. Within Greater London the scheme is linked to the Freedom …

ETA is often displayed on the screens on bus stops or train stations. It is a prediction of when a vehicle will arrive, based on where it is at that moment. It can also be used by a journey planner as an indication of when a traveller will arrive at a destination.

ETMs are machines with computer processors and memory which issue tickets for travel. ETMs are either designed for in-vehicle use, as fixed or handheld units, or for use at stations and other off-bus locations in the form of electronic kiosks.  In-vehicle fixed electronic ticket machines (ETM) are most commonly used on bus services, although they …